Privacy Policy

Introduction

At Diluna, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

Contact information such as name, email address, and phone number when you submit inquiries through our contact form
Information about your interactions with our website, including pages visited and time spent on the site
Technical information such as IP address, browser type, and device information
Cookie information as described in our Cookie Policy

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide educational information about natural supplements
To improve our website and services
To communicate with you about updates or information you may find useful
To ensure the security and proper functioning of our website

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

With service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements
When required by law or to protect our rights and safety
With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your personal information
Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Diluna
Jl. Kemang Raya No. 41, Jakarta 12730, Indonesia
Phone: +62 21 593 74 28
Email: [email protected]